Last winter in Blue Ridge, GA. we had 5 inches of snow at our seasonal mountain home. Fortunately we did not lose power. While we were warm and cozy I could not leave my creative cave. I coach my groups by ZOOM video Conferencing so each day was ‘normal’ for me except I could not make my daily quick trip to Starbucks and the post office. Please understand 5 inches of snow in Blue Ridge, GA is like the Boston Blizzard. Nothing moves until the snow melts. Missing my normal ‘quick trip’ times, I chilled out and gave some thought to how my life works – the type of thinking I never give myself enough time to do or want to do because sometimes the truth hurts. I am always ‘getting a round to it.’ I was reading a blog that mentioned Fahrenheit 212, a consulting company causing me to research the company hoping to find knowledge to curate for my customers to help them grow their businesses.
Fahrenheit 212 is focused on product innovation, service innovation, healthcare innovation, food innovation, and technology innovation. Fahrenheit 212 measures itself in 100 day stretches. Each individual within the company and collectively, sets three goals that serve as the keystone over the next 100 days. This novel yet simple idea resonated with me because I am a ‘dreamer’ and say ‘I plan to do X‘ type goal setter than actually writing out my goals. Yes I have written goals AND I fail to review them for progress checks and/or course corrections like I should. I feel this 100 day concept gives me adequate time to do something big if I choose. 100 days is also a good time-line allowing me to pivot, evolve, or move on. The plan or goal will come to realization, grow in depth, as it is developed/achieved or dissipate completely. A similar concept is The 12 Week Year by Brian Moran but I will save that for another post.
Geoff Vuleta, Fahrenheit 212’s CEO described it best saying, “The 100 day time frame works brilliantly because you can never be more than 100 days wrong as a company.”
As a coach of many customer success masters, my goal is to make sure they are always improving. Can they think more creatively? Can they work more collaboratively with their customers and other customer success masters? Is there a way to operate more efficiently? What are the latest technology techniques that help us communicate better? How can they move their customers business as well as theirs to the next level of success? These are questions I ask myself often.
With busy work and the hustle and bustle of making the month then the quarter then the year, it is easy to become concerned I’m not thinking high-level or beyond the revenue target. How do I grow/evolve to be more creative, collaborative and efficient if we’re only focused on ‘sell to’ to make the “number”? Sometimes I am living in the past of what I should have done and dreaming of the glorious future once I move out the present. What about you? The same, I bet.
2.—Declare your 100 Day Goals. Write them down. Blog about them. Put them pen to paper and blast them into the world. Then visualize them. I have a rotating photo collage on my iPad that constantly rotates photos of my dream goals (Prevost bus, slimmer me in a tailored suit speaking to thousands, beautiful smile with new teeth, my ideal office setup, etc)
3.—Start the countdown. Create a system of accountability or some sort of checkpoint to follow up and keep tabs on your goals. Perhaps you need an accountability partner or a reminder on your phone.